Rachael Dietkus : Trauma-Informed & Trauma-Responsive Design

S2 E10
**TRIGGER WARNING - This episode addresses the subject of trauma-informed and trauma-responsive design. Therefore, we discuss what trauma is in order to better understand the power of being  trauma-informed and taking into account the lived experienced of people who experienced trauma in any design process. If you feel triggered at any point, pause the recording, breathe deeply, be kind to yourself and reach out to a friend, a care provider or call a helpline if need be.  Put your needs first.**

🙌 I've been wanting to interview Rachael Dietkus for a looong time, and so: Here she is! 🎉 Rachael is a social worker, a designer and a researcher. She's the founder of Social Workers Who Design.

🤲 Whoever you are and whatever your job is, join us as we learn more about what trauma is, how it affects our life, personal and professional,  as users and as a service/care providers.  This knowledge might very well change your perspective on your life and your work! And always keep in mind what Rachael sums up so beautifully: "Trauma is anything we experience that is Too Much, Too Fast and/or for Too Long."

For more information on the show or to reach out to me, visit Innov&Crea
Thank you for listening! 🎧

Links from this episode & others resources that you may want to explore:

• To contact Rachael via LinkedIn
• Social Workers Who Design
• "Trauma is something that is too much, too fast for too long." - Corinne Bell
• The Body Keeps The Score by Bessel von der Kolk, M.D
• Compassionate Inquiry by Gabor Maté
• Rachael's article in response to George Aye's open letter Surviving IDEO
• Article Understanding the role of shame in UX research by Vivienne Castillo
• "Trauma is perhaps the most avoided, ignored, belittled, denied, untreated and misunderstood cause of human suffering." - Peter Levine
• Dr. Becky Kennedy's book Good Inside
• KA McKercher: Beyond Sticky Notes the book & Model of Care cards

*Kwe! I acknowledge that the land on which I grew up and live is the traditional territory unceded territory of the Huron-Wendat people.*

Special Thanks to Millimetrik for my music themes! 
Discover his prolific work 👉 here.

Chapters

• 0:00 Music Intro
• 0:27 Welcome Rachael!
• 0:44 **Trigger Warning: We'll be talking about Trauma**
• 3:19 The Root Question
• 7:53 What is Trauma?
• 16:53 Types of Trauma
• 18:26 Trauma-Informed & Trauma-Responsive Design
• 22:41 Making Design More Ethical & More Responsible
• 44:54 The Power of Teaming Up & True Multidisciplinary Design Teams
• 48:52 Language Matters
• 54:30 Becoming Trauma-Informed With Explicit & Implicit Learning
• 1:02:11 Thank you Rachael!
• 1:02:19 Outro